If you have smashed / cracked / chipped / scratched / damaged the “lens” on your Samsung gear 360 (something that I managed to do within 6 hrs of opening the box 🙁 ), there is no need to panic.
A damaged Lens is likely to play havoc with the quality of most of your 360 videos as in most cases it will show up as a blur or aberation in the shot – particular when you are shooting into light.
Fortunately, the clever team at Samsung have anticipated this, and the external “Lens” is actually a “lens cover” which seems to be user replaceable (see video below).
However, at the moment it is not clear :
- What impact this may have on your warranty
- if / when the parts are available (which is certainly an issue in Australia where it is not even officially released yet)
- How much it will cost (although it seems likely to be much cheaper than a new camera – or sending of to get fixed).
- Posted by Andy
- On June 1, 2016
- 2 Comments